What are the shipping costs?
All hair extension will be shipped by Australia post (within Australia) and price will depend on your location within Australia. International shipping costs will depend on the country the items are being sent to.

How soon will my order be dispatched?
It takes between 2 – 3 weeks for your hair extensions to be delivered from when the hair sample has been delivered to DNA Hair Extensions office.

To process your order as quickly as possible, please be sure to to provide us your hair sample full and correct delivery address including correct postcode and state. We cannot be held responsible for any lost items during shipment due to incorrect postal address details being provided.

Do you deliver to my country?
Yes we deliver outside Australia.

What if my item is lost?
If your item is lost during shipment, we will do our best to replace your product as soon as possible. It is the responsibility of the customer to inform DNA Hair Extensions if an order does not arrive. Once we learn an order has not arrived by the due date, we will lodge an enquiry with the postal company.

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